Your connection was interrupted แก้ ยัง ไง

This message is shown if the client is not able to connect to the AnyDesk server. For Cloud versions of AnyDesk, please make sure that the host device has an active internet connection and that all device and network-level security solutions have been configured to allow access to our servers. For more information, please see Firewall.

For On-Premises versions of AnyDesk, please ensure that the host device is able to connect to your On-Premises server.

Another potential issue could be an incorrectly configured system time on the host device which could lead to certificate validation issues. In this case, we would highly recommend that you synchronize the system time through an online time server.

This error code is generated by Windows and displayed by AnyDesk. In almost every case this error occurs due to an improperly configured firewall. Please see Disconnecting Sessions.

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Status Messages

Could not log in to the remote computer. AnyDesk’s window must be open on the remote computer in order to connect.Interactive Access must be configured on the remote computer to always show a connection request.The session was interrupted on the remote side. Please wait while AnyDesk is trying to restore the session.Connection reset after some time due to an improperly configured firewall. Please see Disconnecting Sessions.The network connection was closed unexpectedly.Connection reset after some time due to an improperly configured firewall. Please see Disconnecting Sessions.The Session was denied due to the access control settings of the remote computer.Your ID is not whitelisted in the ACL (Access Control List) of the remote client.Your license does not allow more sessions. Please close other sessions or contact sales to obtain an upgrade.This message is displayed in case the session limit of your license has been reached.
In some rare cases sessions are not terminated and still run in the background.
If that is the case, you can terminate the session in your customer portal on my.anydesk.com.The session has ended. Status: desk_rt_27This message is displayed if the session has been automatically disconnected due to inactivity.
This message is only displayed if the remote device is using AnyDesk 6.1.0 for Windows or newer and the connecting device is not using AnyDesk 6.1.0 for Windows or newer.

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Messages while connected

Please wait for the remote user to accept the UAC dialog.The remote side gets displayed a Windows UAC dialog and has to either enter administrator credentials or cancel the UAC request.Too many rejected connection attempts. Please try again later.After several session requests have been rejected by the remote side no additional requests are possible for some time.Logging on to the remote computer is blocked by the AnyDesk settings.The remote side is configured to not allow incoming connections.Remote display server is not supported (e.g. Wayland)This message will be displayed in case the remote side uses Linux and any other display server as X11. In most cases, you can change the display server on the login screen while the user is logged out of the session (this varies slightly between distributions)

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Fatal Error

If a fatal error, from which AnyDesk cannot recover, occurs, a crash dialog is displayed.
It contains technical information that helps identifying issues.

The “Send” button submits the crash information, including the device's IP address, to our servers, helping us locate and fix the issue.
To provide us with further information, send a copy of the crash report, including crash-ID and a detailed report of the actions preceding the crash, to our support team.

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Exit Codes

Documentation of exit code values for third parties wishing to use AnyDesk from scripts or other programs.